Emergency Line Open — Right Now

Emergency Shutter
Repair, 24 Hours.

Shutter stuck open, jammed shut or damaged in a break-in? We answer the phone at any hour, make the premises secure first, then fix the fault — anywhere in Yorkshire.

24/7
Phone Answered
1hr
Target Response
365
Days A Year
100%
In-House Engineers
Response
Within The Hour
First Action
Premises Made Secure
Parts
Carried On The Van
Pricing
Quoted Before We Set Off

What Happens

Secure First,
Repair Second.

An open shutter at 2am is a security problem before it's a mechanical one. Our first job on every emergency callout is getting the building closed and locked — manually winding the shutter down, refitting it in its guides or fitting a temporary make-safe if the damage is severe.

Once you're secure, we diagnose properly. Most faults are finished the same visit because our engineers carry motors, springs, guides and bottom rails. Where a part has to be made, we make it ourselves in our Yorkshire warehouse rather than waiting on a supplier.

Phone Answered By Us

No call centre and no answering service — you speak to someone who can send an engineer.

Honest ETA

We give you a real arrival time for your postcode, and ring you if anything changes.

Make-Safe Included

Securing the premises is part of the callout, not a separate charge.

Fixed First Visit

Common failure parts travel with the engineer, so most jobs don't need a return trip.

Engineer carrying out an emergency roller shutter repair at night
1hrTarget Response

Emergency Callouts

What We Get
Called Out To.

The four emergencies that make up most of our out-of-hours work — all of them handled the same night.

01

Shutter Stuck Open

Motor failure, snapped spring or a burnt-out control box leaving the opening exposed. We wind it down, lock it and repair the cause.

02

Shutter Jammed Shut

You can't open up and you're losing trade. We free the shutter, get you trading, then fix what caused the jam.

03

Break-In Damage

Bent slats, buckled bottom rails and ripped-out guides after forced entry. Secured immediately, repaired or replaced after.

04

Vehicle Impact

Loading bay doors hit by a forklift or lorry. We make the opening safe and get the door working or boarded the same visit.

24

Call The Emergency Line

Don't wait until the morning with an open building. Ring 07492 737 695 and we'll tell you straight away how quickly we can be with you.

Call Now — 07492 737 695

Emergency Coverage

Where We
Come Out To.

Coverage
Leeds
Bradford
Huddersfield
Wakefield
Castleford
Pontefract
Sheffield
Rotherham
Barnsley
York
Harrogate
Halifax

Local pages: Leeds, Bradford, Sheffield and York. Not sure if we reach you? Call 07492 737 695.

Emergency FAQ

Questions At
The Worst Moment.

How fast can you get to me in an emergency?
We aim to have an engineer on the road within the hour across most of Yorkshire, day or night. When you ring we'll give you an honest ETA for your postcode rather than a stock answer.
Do you charge more at night or at weekends?
Out-of-hours callouts carry a callout rate, and we tell you that figure on the phone before we set off. You won't get a surprise on the invoice.
My shutter is stuck open and the shop is exposed — what happens first?
Making the premises secure comes first. That usually means manually closing and locking the shutter, or fitting a temporary make-safe, and only then do we look at the permanent repair.
Can you make the shutter safe after a break-in?
Yes. Forced entry damage — bent slats, buckled bottom rails, ripped guides — is a large part of our emergency work. We secure the opening the same visit and repair or replace properly afterwards.
Will you have the parts on the van?
Usually. Our engineers carry the common failure parts — motors, springs, guides, bottom rails — so most emergency callouts are finished on the first visit.
Do you attend shutters you didn't install?
Yes, whoever made it. We manufacture in our own Yorkshire warehouse, so where a part is obsolete we can often fabricate a replacement rather than force a full new installation.

Emergency Enquiries

Need Someone
Out Tonight?

For a genuine emergency, ring us — it's always faster than a form. If it can wait until working hours, leave your details and we'll come back to you.

07492 737 695
24/7 Emergency — On call 365 days a year
24/7 emergency cover across West, South and North Yorkshire

Request A Callout

📞 Emergency Line — Call Now