Snapped Spring? Stop Using The Shutter

Roller Shutter
Spring Repair

A counterbalance spring carries the weight of the curtain. When it snaps or loses tension the shutter becomes heavy, drops fast and puts the motor under load it was never designed for.

24/7
Emergency Line
1hr
Target Response
Same Visit
Most Re-Tensions
All
Makes & Models
Response
On Road Within 1 Hour
Built By Us
In-House Manufacture
Engineers
No Subcontractors
Cover
All Of Yorkshire, 24/7

Why It Matters

A Spring Is The
Most Dangerous Part.

Counterbalance springs are wound under enormous tension so the motor only has to move the curtain, not lift its full weight. When one fails the shutter becomes several times heavier overnight — it can slam shut, jam halfway, or burn the motor out within days.

This is not a DIY job under any circumstances. A wound shutter spring released without the right bars and technique causes serious injuries. If yours has gone, leave the shutter alone and ring us.

Loud Bang

A sharp crack followed by a heavy shutter is a classic snapped spring.

Heavy To Lift

A manual shutter that suddenly takes real effort has lost tension.

Drops Or Slams

Uncontrolled closing means the counterbalance is no longer holding.

Motor Straining

A labouring or tripping motor is often fighting a failed spring.

Engineer replacing the counterbalance spring on a commercial roller shutter barrel
24/7Yorkshire Callouts

The Repair

How We Put
Springs Right.

Diagnosis first, then re-tension or replace — with the barrel and bearings checked at the same time, because springs rarely fail alone.

01

Spring Re-Tensioning

Where the spring is sound but has lost tension, we reset it to the correct balance for the weight of your curtain.

02

Spring Replacement

Snapped or fatigued springs replaced with the right gauge and turns for your shutter, not a generic substitute.

03

Barrel & Bearing Check

Bearings, barrel run-out and curtain alignment inspected while the shutter is stripped, so it doesn't come straight back.

24

Shutter Suddenly Heavy?

Stop cycling it. A failed spring can drop a curtain without warning. Ring the emergency line and we'll make it safe before anything else.

Call Now — 07492 737 695

FAQ

Questions We
Get Asked.

How do I know if my shutter spring has snapped?
The usual signs are a loud bang, a shutter that suddenly feels far heavier, one that drops or slams closed, or a motor that strains and trips out. A visible gap or misalignment in the barrel is another giveaway.
Can I keep using the shutter until you arrive?
No. Without the counterbalance the curtain can drop under its own weight, and repeated cycling will usually destroy the motor as well. Leave it where it is and call us.
Can a spring be repaired or does it need replacing?
If the spring is intact but has lost tension it can be re-tensioned. If it has fractured it has to be replaced — we carry common sizes and can make up others.
How long does a spring replacement take?
Most are done in a single visit, typically a couple of hours depending on the size of the shutter and whether the bearings need doing at the same time.
Why did the spring fail?
Fatigue from cycles is the usual cause; springs are rated for a finite number of operations. Corrosion, poor original specification for the curtain weight and lack of servicing all shorten that life.
Will servicing prevent it?
Servicing can't make a spring last forever, but it catches loss of tension and corrosion early, which is the difference between a planned replacement and an emergency.

Enquiries

Tell Us What's
Gone Wrong.

Tell us the make of shutter if you know it and what happened — a bang, a gradual heaviness, or a motor tripping — and we'll come prepared.

07492 737 695
24/7 Emergency — On call 365 days a year
Covering West, South, North and East Yorkshire

Book A Spring Repair

📞 Emergency Line — Call Now